Shipping Policy

NZ Market
https://nzmarket.co · New Zealand
Address: 209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110, United States
Email: contact@nzmarket.co · Phone: +64 22 343 0764 · Contact: nzmarket.co/pages/contact

Shipping Policy

At NZ Market we are committed to a clear, straightforward shipping experience for our New Zealand customers. We offer free shipping on every order within New Zealand, with no minimum spend. This page explains how and when your order is processed, shipped and delivered.

Shipping Locations

This shipping policy applies to orders shipped within New Zealand. We do not currently ship outside New Zealand. If an item in your cart cannot be delivered to your address, we will contact you before processing the order.

Order Processing & Delivery Times

  • Order cutoff time: 5:00 PM (NZST). Orders placed after this time, or on weekends and public holidays, are processed the next business day.
  • Order handling time: 1 to 2 business days (Monday to Friday). This is the time we need to verify, prepare and pack your order before it is handed to the carrier.
  • Transit time: 6 to 8 business days (Monday to Friday).
  • Estimated total delivery time: 7 to 10 business days from the date of purchase.

These timeframes are estimates. Delivery can occasionally take longer due to carrier delays, weather, remote delivery addresses or peak periods; we will keep you informed if this happens.

Carrier Services

We ship with the following reliable carriers within New Zealand:

  • NZ Post
  • CourierPost
  • DHL Express

Shipping Costs

Free shipping applies to all orders within New Zealand, with no minimum order requirement. The price you see at checkout is the price you pay — there are no surprise shipping fees.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number. You can monitor your package on our Track Your Order page or directly on the carrier's website. Please allow up to 48 hours for tracking information to update after dispatch.

Delivery Issues, Delays or Lost Packages

If your order is delayed, marked delivered but not received, or a package appears lost, please contact us straight away at contact@nzmarket.co with your order number. We will open an enquiry with the carrier and make it right.

Incorrect Address

Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of ordering so we can update it before dispatch. We are not responsible for orders sent to an incorrect address provided by the customer.

Contact Information

Business Name: NZ Market (a trading name of Glowskinmina Advertising LLC)
Address: 209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110, United States
Email: contact@nzmarket.co
Phone: +64 22 343 0764
Contact: nzmarket.co/pages/contact
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM NZST
We do our best to reply to your email within 1–2 business days.